Terms and conditions
Welcome to Shimmer Craft Private Limited (“Company”, “we”, “our”, “us”).
By accessing or using our website www.shimmer-craft.com (“Site”) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By using our website, purchasing products, or accessing any content/on-site services, you confirm that you:
- Are at least 18 years old
- Have read, understood, and agreed to these Terms & Conditions
- Accept our Privacy Policy, Shipping Policy, and Return & Cancellation Policy
If you do not agree, please discontinue use of the website.
2. Use of Website
You agree not to:
- Use the website for unlawful purposes
- Copy, modify, or distribute website content without permission
- Attempt to hack, disrupt, or interfere with the website’s functioning
- Submit misleading, false, or fraudulent information
We reserve the right to restrict access or take legal action against any misuse.
3. Product Information
We make every effort to display product details, specifications, and images accurately.
However:
- Actual product colors may slightly vary due to screen settings
- Specifications may change without notice
- Availability is subject to stock levels
We are not responsible for any typographical errors.
4. Pricing & Payments
- Prices listed on the website are in INR (₹).
- We reserve the right to update pricing at any time.
- Payments must be completed using approved payment gateways.
- Orders may be cancelled if payment fails or fraud is suspected.
5. Shipping & Delivery
Shipping timelines are estimates and may vary due to:
- Courier delays
- Weather conditions
- Festive traffic
- Service issues beyond our control
Full details are available in our Shipping Policy.
6. Returns, Replacements & Cancellations
Our return, replacement, and cancellation rules are governed by our Return & Cancellation Policy.
You must review and agree to that policy before completing your purchase.
7. Intellectual Property Rights
All content on the website, including:
- Images
- Text
- Graphics
- Logos
- Product descriptions
- Designs
is owned by Shimmer Craft Private Limited and protected by copyright & trademark laws.
You may not reuse, copy, or edit without written permission.
8. User Accounts
If you create an account:
- You are responsible for maintaining confidentiality of your login details
- You agree to provide accurate and complete information
- You must notify us immediately in case of any unauthorized access
We may suspend or delete accounts that violate these terms.
9. Limitation of Liability
Shimmer Craft is not liable for:
- Accidental damage caused by misuse of the product
- Losses from delayed delivery
- System errors or interruptions
- Errors made by third-party payment gateways or courier partners
Our total liability is limited to the value of your purchased product.
10. Third-Party Links
Our website may contain links to external sites.
We are not responsible for:
- Their content
- Their privacy practices
- Their terms & policies
Users access third-party sites at their own risk.
11. Order Acceptance & Cancellation by Us
We reserve the right to cancel or refuse any order due to:
- Stock unavailability
- Incorrect pricing
- Fraudulent activity
- Payment issues
Full refunds will be issued in such cases.
12. Modifications to Terms
We may revise or update these Terms at any time without prior notice.
Continued use of the website means you accept the updated Terms.
13. Governing Law
These terms are governed by the laws of India, specifically the jurisdiction of Chennai, Tamil Nadu.
14. Contact Information
For any questions or concerns regarding these Terms:
Shimmer Craft Private Limited
ONo.19, New No.39, 1st Floor, D.No.A,
Sun Plaza, GNC Road, Thygarayanagar,
Chennai – 600 017, Tamil Nadu, India.