At Shimmer Craft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website https://www.shimmer-craft.com use our services, or interact with us.
1. Information We Collect:
We collect the following types of information:
- Personal Information: This includes information that identifies you as an individual, such as:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
- Payment information (credit card details are processed through a secure third-party payment processor and not stored by us)
- Account username and password (if you create an account)
- Demographic information (e.g., age, gender, interests) – optional and provided by you
- Communication preferences
- Usage Information: This includes information about how you use our website and services, such as:
- IP address
- Browser type
- Operating system
- Referring website address
- Pages you visit
- Links you click
- Time spent on our website
- Search queries
- Cookies and Similar Technologies: We use cookies and similar technologies (e.g., web beacons, pixels) to collect usage information and enhance your experience on our website. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
2. How We Use Your Information:
We use your information for the following purposes:
- To Process Orders: We use your personal information to process your orders, fulfill your purchases, and manage your account.
- To Provide Customer Service: We use your information to respond to your inquiries, resolve issues, and provide support.
- To Personalize Your Experience: We use your information to personalize your experience on our website, such as recommending products that may be of interest to you.
- To Send Marketing Communications: With your consent, we may send you marketing emails about our products, promotions, and other news. You can opt-out of receiving marketing communications at any time by clicking the “unsubscribe” link in the email.
- To Improve Our Website and Services: We use your information to analyze website traffic, understand user behavior, and improve our website and services.
- To Prevent Fraud and Protect Security: We use your information to prevent fraud, protect the security of our website and services, and comply with legal requirements.
3. How We Share Your Information:
We may share your information with the following third parties:
- Service Providers: We share your information with service providers who help us operate our business, such as payment processors, shipping companies, email marketing platforms, and website hosting providers. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you. We will only share your information with business partners with your consent.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process, or if we believe that disclosure is necessary to protect our rights, safety, or property.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
4. Your Rights:
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct inaccurate or incomplete personal information.
- Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
- Objection: You have the right to object to the processing of your personal information for certain purposes, such as marketing.
- Restriction: You have the right to restrict the processing of your personal information in certain circumstances.
- Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
To exercise these rights, please contact us. We will respond to your request within 30
5. Data Security:
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure server software (SSL) to encrypt your personal information during transmission.
- Storing your personal information in secure databases.
- Limiting access to your personal information to authorized personnel.
- Regularly reviewing our security procedures.
While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Data Retention:
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements.
7. Children’s Privacy:
Our website and services are not directed to children under the age of [Specify Age – e.g., 13]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [Email Address].
8. Links to Other Websites:
Our website may contain links to other websites that are not owned or controlled by us. We are not responsible for the privacy practices of these websites. We encourage you to review the privacy policies of any websites you visit.
9. Changes to this Privacy Policy:
We may update this Privacy Policy from time to time. We will post any changes on our website and update the “Last Updated” date below. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us:
If you have any questions or concerns about this Privacy Policy, please contact